“just2order” is a trademark firm with its registered office at 2-C-23 Jawahar Nagar, Sri Ganganagar (Rajasthan).

It is strongly recommended that you read and understand these Terms carefully, you agree to be bound by the same and acknowledge that it constitutes an agreement between you and The just2order. If you do not agree with this User Agreement, you should not use or access the just2order website for any purpose whatsoever.

This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011. The User Agreement may be updated from time to time by the just2order without notice. It is therefore strongly recommended that you review the User Agreement each time you access and/or use the website.

Should you need any assistance regarding the Terms of Use, please do not hesitate to contact us.

Products and Services 

Just2order is a platform that facilitates the online demand by the user for purchase of various household essential products, i.e. grocery and other home essentials on just2order website.

Just2order is a technology platform to connect sellers and buyers. 

The just2order is not and cannot be a party to any transaction between you and the third party sellers, or have any control, involvement or influence over the products purchased by you from third party sellers or the prices of such products charged by such third-party sellers. The just2order therefore disclaims all warranties and liabilities associated with any products offered on the website.


Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use/access the website.

However, if you are a minor, i.e. under the age of 18 years, you may use/access the website under the supervision of an adult parent or legal guardian who agrees to be bound by these Terms of Use. You are however prohibited (even under provision) from purchasing any product(s) which is for adult consumption, the sale of which to minors is prohibited.

The just2order, in its sole discretion and without liability, reserves the right to terminate or refuse your registration, or refuse to permit use/access to the website, if: (i) it is discovered or brought to notice that you do not match the eligibility criteria, or (ii) the Company has reason to believe that the eligibility criteria is not met/is violated by the user, or (iii) may breach the terms of this User Agreement.

License & Site access

The website grants you a limited sub-license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of just2order.

Account & Registration Obligations

All users will have to register and login for placing orders on the website. You have to keep your account and registration details current and correct for communications related to your purchases from the just2order website. By agreeing to the terms and conditions, the user agrees to receive promotional communication and newsletters from just2order. The user can opt out either by unsubscribing in "My Account" or by contacting the customer service. 

As part of the registration process on the just2order website, the Company may collect the following personal information about the user, including but not limited to name, email address, delivery address, and mobile number. Information collected about you is subject to the Privacy Policy of the Company.


All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged at the time of delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the product prices do change on a daily basis and may not be updated on the App.

Cancellation of Order

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return & Refunds Policy

We have a "no questions asked return and refund policy" which entitles all our users to return the product at the time of delivery if due to some reason the user is not satisfied with the quality or freshness of the product.  For specified segments we have specified return & refund policy.

Grocery & Personal Care:  All branded items will be returned if delivered product is nearing expiry (within 1 month) only.  For other grocery items, if the user is unsatisfied with the quality with genuine issues that are justifiable, the user can email the Company for return.

We will take the returned product back with us and if the payment is done online, refund will be processed in the user’s same mode of payment account within 7 to 10 days.  If the order is COD (cash on delivery), the refund will be deposited in user`s via email providing user`s bank details the refund will be transferred to user`s bank account within 7 to 10 days .  


You Agree and Confirm

That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by The just2order for redelivery shall be claimed from you.

That you will use the services provided by the Site for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.

You will provide authentic and true information in all instances where such information is requested of you. The just2order reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), the just2order has the right in its sole discretion to reject the registration and debar you from using the Services.

You authorize The just2order to contact you for any transactional purposes related to your order/account.

That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item`s description.